Auto Major Case Specialist - Diamond Bar, CA
Company: Msccn
Location: Diamond Bar
Posted on: April 1, 2026
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Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization
works with partner companies to source qualified talent for their
open roles. The following position is available to Veterans,
Transitioning Military, National Guard and Reserve Members,
Military Spouses, Wounded Warriors, and their Caregivers . If you
have the required skill set, education requirements, and
experience, please click the submit button and follow the next
steps. Salary Range $99,100.00 - $163,400.00 Target Openings 1 What
Is the Opportunity? This role is eligible for sign on bonus Be the
Hero in Someone's Story When life throws curveballs - storms,
accidents, unexpected challenges - YOU become the beacon of hope
that guides our customers back to stability. At Travelers, our
Claims Organization isn't just a department; it's the beating heart
of our promise to be there when our customers need us most. As a
Major Case Specialist, you are responsible for investigating,
evaluating, reserving, negotiating, and resolving complex, serious
and severe claims typically with full damage value for average
claim $500,000 to over a multi-million dollar value. You will serve
as an expert technical resource to claim professionals, business
partners, customers, and other stakeholders. What Will You Do?
Oversee major Auto claims from initiation to resolution, ensuring
compliance with company policies and industry regulations. Conduct
detailed investigations to gather evidence, assess liability and
determine extent of damages. Evaluate claim information and
documentation to make informed decisions regarding coverage and
settlement. Engage in negotiations with claimants, legal
representatives, and other parties to achieve fair and equitable
settlements. Maintain comprehensive and accurate records of all
claim activities, communications, and decisions. Prepare and
present detailed reports on claim status, trends and outcomes to
senior management. Work closely with legal, underwriting, and other
departments to ensure coordinated claim handling. Apply litigation
management strategies through the selection of counsel and
evaluation. Additional Qualifications/Responsibilities What Will
Our Ideal Candidate Have? Bachelor’s Degree. Ten years of
experience in handling major Auto claims and managing litigation
and complex negotiations. Extensive claim and/or legal experience
and technical expertise to evaluate severe and complex claims. Able
to make independent decisions on most assigned cases without
involvement of management. Thorough understanding of business line
products, policy language, exclusions, and ISO forms. Demonstrated
ability of strategic claims handling practices. Strong written and
verbal communication skills with the ability to understand,
synthesize, interpret, and convey information in a simplified
manner. What is a Must Have? Four years bodily injury litigation
claim handling experience or comparable claim litigation
experience.
Keywords: Msccn, Placentia , Auto Major Case Specialist - Diamond Bar, CA, Legal , Diamond Bar, California
