Technical Support Coordinator
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for an Audit Product Support Technical
Coordinator.
Key Responsibilities
Respond to support tickets and customer queries, including complex
audit-based inquiries
Maintain up-to-date product knowledge and manage Inflo Support
resources
Assist the Product Support Manager with team training, incident
management, and reporting
Required Qualifications
Background in SaaS or web applications
Experience in developing and maintaining a knowledge base
Previous experience in product support
ITSM/ITIL/KCS certification or equivalent
Experience in customer support or technical support roles,
preferably in SaaS
Keywords: VirtualVocations, Placentia , Technical Support Coordinator, IT / Software / Systems , Vista, California
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