PlacentiaRecruiter
the smart solution for Placentia jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Placentia
Posted on: November 7, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '135671

Keywords: Ross Dress for Less, Placentia , Specialist, Store Protection, Hospitality & Tourism , Placentia, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Thai Cooks
Description: 1 year experience
Company: J&T Thai Street Food
Location: San Diego
Posted on: 11/21/2018

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Poway
Posted on: 11/21/2018

FT Front Desk Guest Experience Expert for Dual Brand Property!! - Marriott Hotels (18002D2A)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott International
Location: El Cajon
Posted on: 11/21/2018


Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Encinitas
Posted on: 11/21/2018

Customer Service jobs Working from Home
Description: Benefit Rep Are you tired of a dead end job Would you like a career instead Our 24 year old discount Healthcare
Company: Ameriplan
Location: San Diego
Posted on: 11/21/2018

PT Host/Hostess - Quinn's Alehouse - Sheraton San Diego Hotel (18002EX2)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: San Diego
Posted on: 11/21/2018

Bartender - UTC
Description: Company DescriptionWorking at True Food Kitchen is unlike anything else youve experienced before. Since our menu is a journey into a new way of eating, those who prepare, present and serve the food are (more...)
Company: True Food Kitchen
Location: San Diego
Posted on: 11/21/2018

$16-$35+/Hour Cashier Jobs Hiring: (Positions Open)
Description: Easy Apply,
Company: cashier.FindDreamJobs.com
Location: Poway
Posted on: 11/21/2018

Warehouse & Delivery Driver - Seasonal
Description: The Employer is currently recruiting three seasonal Warehouse Drivers to operate--trucks and vans used for the--distribution of food products and supplies. The assignment will be from mid-October 2018 (more...)
Company: Jacobs & Cushman San Diego Food Bank
Location: San Diego
Posted on: 11/21/2018

Customer Service Representative
Description: CALL TO SCHEDULE AN INTERVIEW... HIRING CUSTOMER SERVICE REPS IMMEDIATELY START ASAP AMG is one of the FASTEST GROWING COMPANIES IN SAN DIEGO. Our new building is over 13,000 sq ft of space to grow (more...)
Company: Ascendant Marketing Group
Location: Chula Vista
Posted on: 11/21/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Placentia RSS job feeds