Director of Onboarding and Enablement
Company: VirtualVocations
Location: Vista
Posted on: May 8, 2025
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Job Description:
A company is looking for a Director of Onboarding and
Enablement.
Key Responsibilities
Design, document, and implement scalable onboarding workflows
aligned with time-to-value goals
Define success metrics for onboarding and enablement, track
performance, and report insights for continuous improvement
Lead, mentor, and manage the onboarding team while remaining
hands-on with onboarding experiences
Required Qualifications
5+ years of experience leading onboarding, enablement, or customer
operations teams in a SaaS environment
Strong background in process design and business analysis
Experience managing customer escalations and resolving complex
issues cross-functionally
Familiarity with the Salesforce ecosystem is essential
Higher education experience is a plus
Keywords: VirtualVocations, Placentia , Director of Onboarding and Enablement, Executive , Vista, California
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